With another tax season underway, Better Business Bureau Serving Eastern MA, ME, RI, & VT (BBB) is encouraging taxpayers to take their time finding and selecting a tax preparer they can trust to avoid mistakes that could result in additional fees or even tax identity theft.
According to BBB Scam Tracker, BBB received more than 3,550 against tax return preparation businesses across the United States and Canada in 2018. Common complaints state that the tax preparer made errors in their return which resulted in fines and fees. Other complaints allege customer service, billing and contract issues.
“Filing taxes is a major financial transaction for not only consumers, but businesses as well,” said Paula Fleming, Chief Marketing & Sales Officer for the local BBB. “With the tax season underway, the findings in our investigation are beneficial for the community. Taxpayers should be aware of the best practices they can take to make the process as stress-free as possible.”
BBB recently ran an industry investigation on tax preparers, asking BBB Accredited tax service businesses what advice they have for taxpayers. The following tips will help consumers search for reliable tax preparers and avoid certain issues that can arise from choosing an unreliable tax preparer.