BOSTON - The New Year is in full swing and so are scams targeting utility customers across the country and right here in Massachusetts. Already this year, customers in many towns around the state have been approached by scammers, either on the phone or at their door. To warn customers, Eversource and Better Business Bureau Serving Massachusetts are teaming up to ensure that people know the telltale signs of scams, so they can avoid becoming a victim.
“The scammers, often sounding legitimate and quite convincing, threaten to shut off electric service immediately unless instant payment is made,” said Eversource Senior Vice President and Chief Customer Officer Penni Conner. “These scammers can be relentless but they’re only successful if they catch our customers off-guard and scare them into making a payment. We remind customers, if something doesn’t sound right or feel right, trust your gut, and don’t pay.”